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Writing: Address blocks for letters
Keep address block simple, uncluttered and correct.
[3 March 2008]

Methods: Using voicemail
You should set up voicemail sensibly and use it sensibly.
[25 February 2008]

Techniques: Noting responses
You may find a market research technique useful.
[28 January 2008]

Techniques: Increasing sales
Don't allow consulting to become like improving your search engine ratings.
[14 January 2008]

Style: Business breakfasts
Why you should avoid them.
[31 December 2007]

Writing: Passive voice
Rather than avoid the passive voice, you can learn to use it as a powerful writing tool.
[24 December 2007]

Methods: Win-win
The term 'win-win' applies to a specific kind of deal, and not to any transaction from which both parties benefit.
[17 December 2007]

Methods: Effective project champions
Projects without effective project champions are more likely to fail. The main user may not be the ideal project champion, if they lack some necessary attributes.
[10 December 2007]

Methods: Following the herd
Clients may want to buy systems and services because their competitors have bought them. They might lose more than they gain.
[3 December 2007]

Methods: Describing targets
Every time a target is mentioned, I don't just need to hear a number. I need to know the impact of not making target, the alternatives and the actions for those alternatives.
[26 November 2007]




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