How to be interviewed
If you've been interviewed by a market researcher, use that experience in job interviews. [22 April 2002]

How to interview
Think again. The traditional ideal candidate may not be your ideal candidate for today. [13 May 2002]

Legalizing theft
Here's a way to stop people stealing your property: give it to them. [20 May 2002]

Applying good manners
Is etiquette important in today's business world? If it is, then how important are good manners? [19 August 2002]

Making teams stronger
The buffalo theory of Cliff Claven from Cheers has some lessons for those who believe that teams add strength. [2 September 2002]

Making informal notes
In some meetings you may need to work through ideas with clients, with both of you writing and drawing on the same page. [9 September 2002]

Handing over reports
When you hand over a report to a client, do they see it as important and valuable and desirable? [23 September 2002]

Been there; done that
Show prospects that you've really been there. [11 November 2002]

Keeping assignments relevant
Can the left-handed polar bear cause your assignments to lose their relevance? [2 December 2002]

Overnight stays
My advice on what to do each evening is based on what will happen the next day. [27 January 2003]